Frequently Asked Questions
Find answers to commonly asked questions.
How long does a lash extension take?
Services generally range from 2.5 – 3.0 hours. A variety of factors affect the time needed to complete a set. Natural lash type, the set being requested, and breaks during a session will affect the start to finish time.
What types of lash sets do you offer?
I specialize in:
Classic Lash Set
Hybrid Lash Set
Volume Lash Set
I offer these extras:
Wispy
Color
Decals
Lash Removals
How long does a lash extension last?
Lash extensions typically last up to 5 weeks with proper care, but a 2 or 3 week fill is highly recommended to maintain fullness.
Do you accept same day appointments?
Yes, I do offer same day appointments on Monday-Friday if a is slot available at your desired time. Same day appointments require at least one hour of advanced notice.
Do you offer appointments before 8am or after 5pm?
Yes, after business hours appointments are available, but will incur an additional $30 charge. Please contact me to book.
Do i need to leave a deposit to book?
Yes, a $25 deposit is required to book any service. The $25 deposit will go towards your total.
For example, you book a service for a total of $100.
The $25 deposit will confirm your appointment.
The remaining $75 will be due on the day of your lash appointment.
You can also pay all $100 upfront when booking online.
What if I have an issue with my lash set?
If you experience excessive fallout within 2 days of application, please contact me and I will fix it free of charge!
Anything other than a 5-star experience in unacceptable and I will do what I can to fix the issue. If you are not satisfied for any reason, please contact me first.
Do you have a late policy?
Yes, you have a 10-minute grace period . After the grace period, your deposit will be forfeited and you will have to reschedule. Rescheduling will require a new deposit unless it is made before 48 hours of the appointment date. No exceptions.
What is your cancellation policy?
You can cancel your appointment and get a refund on your deposit if the cancellation request is made at least 48 hours before the appointment date.
What do you consider a fill?
At least 40% of lash extensions must be present to be considered a fill. If you can count the amount of lashes you have, then it is probably not considered a fill.